https://adrp.wildapricot.org/widget/events ADRP upcoming events ADRP Wild Apricot - membership management software and more en Wed, 17 Jun 2026 19:36:12 GMT Wed, 17 Jun 2026 19:36:12 GMT Wed, 16 Sep 2026 15:00:00 GMT <p><strong><font face="Lato" style="font-size: 30px;">ADRP Virtual MasterClass:&nbsp;</font></strong></p> <p><strong><strong><font style="font-size: 19px;">The Manager Magnet:&nbsp;</font></strong><strong><em><font style="font-size: 19px;">Influence and Execution in the Most Complex Leadership Seat</font></em></strong></strong></p> <p>In today’s competitive market, businesses that prioritize both employee and customer experience gain a significant edge. A motivated and engaged workforce leads to improved customer interactions, higher satisfaction, and long-term brand loyalty. The customer experience starts with the employee experience. &nbsp;</p> <p>Join us for this insightful masterclass as we explore:</p> <ul> <li>The connection between employee engagement and customer satisfaction</li> <li>Strategies for creating a positive workplace culture</li> <li>How technology and data improve experiences for employees and customers</li> <li><font face="Lato" style="font-size: 18px;">Real-world examples of companies excelling in both areas</font></li> </ul> <p><font face="Lato" style="font-size: 18px;">Whether you’re in Collections, Recruitment, Marketing, a CX Professional, or Business Executive, this session will equip you with actionable insights to enhance both employee and customer journeys.<br></font></p> <p><font face="Lato" style="font-size: 12px;"><em>No refunds will be offered for the 2026 ADRP Virtual MasterClass. Registrant substitutions are accepted.</em></font></p> <p style="font-size: 16px;"><br></p> https://adrp.wildapricot.org/widget/event-6646152 https://adrp.wildapricot.org/widget/event-6646152